Frequently Asked Questions

When and Where does the Show kick off?

RDS Simmonscourt, Dublin 4
Google Map – RDS Simmonscourt – D04 E6N6
Exhibition Opens: on Friday 26th April at 11am to 6pm and Saturday 27st and Sunday 28nd April at 10am to 6pm. 
Children under 12 go free once accompanied by an adult.

Tickets

How do I get tickets for the Event?

– Register for online tickets here.
– Alternatively, you can purchase your ticket at the entrance (Admission costs €15).
– Ticket availability for each day of the event will depend on capacity levels. 
– E-tickets will be received directly into your email address – please check your spam filter if not received
– E-tickets will be scanned to allow entry to the event. Your Phone is your Ticket. Or you may print your ticket if you prefer. Please have the QR code ready to be scanned for each ticket. This will help us avoid delays at the entrance. 

How much are tickets for the event?  

– Tickets cost €15 each when purchased at the Show. There is an online discount price of €10 per person when purchased online. Please order a ticket for every adult attending the show. 
– Children under 12 go free when accompanied by an Adult.

Can I change my ticket to a different date?

– You do not need to change your ticket date. Tickets are open to allow a single entry for any day of the event. Please choose your intended day of visit upon registration, as this allows us to plan for crowd management. Once scanned at the show entrance, the ticket will not be valid for subsequent entry. 

How do I get a refund for my ticket?

– We understand that circumstances can change, and your experience is important to us. If you find yourself in an exceptional situation where you need to request a refund for your ticket purchase, we’re here to help. We believe in considering each case individually to ensure fairness and understanding. Please follow the instructions outlined through the Eventbrite tickets platform. 

Can I get a free ticket as a PTSB customer?

– As a PTSB customer, you can register for a complimentary ticket for the event or simply present your debit card at the VIP entrance.

Planning your Visit/Travel Information

When is the PTSB Ideal Home Show?

– Spring PTSB Ideal Home Show Times:
Friday 26 April – 11:00 – 18:00 
Saturday 27 April – 10:00 – 18:00
Sunday 28 April –  10:00 – 18:00 

Where does the event take place?  

– The event returns to the RDS Simmonscourt, Dublin 4. 
Google Map – RDS Simmonscourt – D04 E6N6

The RDS is situated in the Heart of Dublin in Ballsbridge, Dublin 4.
The Ideal Home Show is in the Simmonscourt Pavilion, off Simmonscourt Road.

How do I get to the event? 

– RDS, Simmonscourt Pavilion, Dublin 4, D04 E6N6 
– The RDS is situated in the Heart of Dublin in Ballsbridge, Dublin 4.
The Ideal Home Show is in the Simmonscourt Pavilion off Simmonscourt Road.
By Bus
The RDS is serviced by Bus Route 4, 7, 8, 18, 46A, 145.
By Dart
Visitors are advised to take the DART for easy access to the RDS. The Sandymount DART station is only a few minutes walk from the RDS Simmonscourt. View Dart Times HERE  for further details. Please use the DART to avoid traffic delays and parking issues.  
– More Information on https://www.idealhome.ie/venue-travel/ 

Do I have to queue to enter the event? 

– The Ideal Home Show attracts an average of 30,000 people over the 3 days so we advise patrons to take their time arriving and allow for some queuing time when attending the event. 

Can I park in the RDS?

– Car parking facilities at the RDS are operated on a fee-paying basis by APCOA. There is limited availability and cannot be booked in advance. 
Daily Parking Rates: €10.00 per day, subject to availability.

What are the Car Park opening hours?

– The car park opens one hour before the exhibition start times.

Is there bicycle parking available?

– There will be an area for bicycle parking in a dedicated area close to the main entrance at Simmonscourt.

Are there designated taxi drop/off pick-up points for the event?

– There is a taxi rank on Simmonscourt Road near the Intercontinental Hotel. Taxis have free access to Simmonscourt for drop off or pick up.

Accessibility

What provisions are in place for Disabled Access?

– Although the RDS comprises historic buildings, it strives to be an accessible venue for all. A limited number of Disabled Car Parking spaces are located in Simmonscourt Car Park near the entrance. These are available on a first-come first-served basis and cannot be reserved in advance.

Are there Accessible Toilets with Disability access?

– Toilets for people with disabilities are available throughout the venue. All of which have an alarm pull cord system and are unisex.  Venue staff are aware that not all disabilities are visible.

Can I bring my Guide Dog?

– Guide dogs are welcome at the Ideal Home Show. The event attracts approximately 30,000 visitors over 3 days, so unfortunately pets are not allowed into the venue.  

Other FAQ’s

Can I leave and return to the Show on the same day?

– If you need to leave the event at some stage and intend on returning, please call to the Organisers Office (to the left of the main exit) for a re-admission ticket.  

Where can I find the Floor Plan, List of Exhibitors and Theatre Timetables?

– You will receive printed Show Guides at the entrance which will list the Exhibitors and their stand numbers, and show their location on an event Floor Plan. These will also be available digitally on our website in advance of the show.  
– There are also 3 Theatre Timetables with an event programme: DFS Interiors Inspiration Centre, Mitsubishi Electric Home Advice Theatre and Dunnes Stores Chef’s Life Theatre.  Please check our website or social media for updates to our programme of events.   
– There will also be QR Code signs at the Show Information Stand and throughout the RDS halls so that you can view the Theatre Timetables, floor plan and list of exhibitors on your phone.   

Is there a Show Information Stand at the RDS?

– Yes, we can help you to find what you are looking for at the Show Information stand. This is located on your right-hand side, just inside the main entrance to the venue. 

What type of stands exhibit at the event?

– We have over 230 exhibitors at the event. Please check our exhibitor list directory for more information. 
– You can also browse our main zones to find ‘What’s On’.

What about food and beverages at the event? 

– There is a wide choice of food available at the event. There is a large Catering Hall with all types of food available to purchase. There is also a sit-down Restaurant upstairs above the entrance for those who wish to have a full lunch. 

Are vegetarian and vegan diets catered for?

– The first-floor restaurant offers a limited selection of vegetarian and vegan dishes.

What if my child gets lost?

– Lost children should be reported to any of the security staff or directly to the Organisers Office located to the left of the main exit. Should you spot a child that appears to be lost please report this to any security staff member. Unattended children will be brought to the Organisers’ Office where their parents will be contacted.

What if I become unwell during the event?

– Should you feel unwell at the event we have a First Aid Stand situated close to the Organisers Office.  

How do I enquire about exhibiting at the event?

– If you are interested in exhibiting at the event you go to the website or, if you are at the Ideal Home Show venue, please come to the Organisers Office where our Show Director Caitriona O’Connor will be delighted to meet with you.

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